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At Organizers & Co., we are committed to delivering exceptional service and creating spaces that bring clarity, beauty, and peace of mind.
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Less Mess, Less Stress.
Frequently Asked Questions
We understand that every organizing journey is unique, and you may have questions before getting started. That’s why we’ve compiled a list of the most frequently asked questions from our clients to help guide you. From what to expect during a session, to pricing, scheduling, and how to prepare your space, our FAQ section is designed to give you clarity and peace of mind. If your question isn’t listed, we’re just a call or email away—because at Organizers & Co., your comfort and confidence matter.
What is a professional home organizer? A professional home organizer helps you declutter, streamline, and redesign your space to make it more functional and peaceful. The goal is to reduce stress, increase efficiency, and help you feel more at home in your home.
Do you offer onsite consultations? Yes. Our initial in-depth, on-site Meet & Greet lasts approximately one hour and is priced at $75. During this time, we assess your space, needs, goals, timeline, storage requirements, and any personal challenges. If you choose to move forward with our services, the Meet & Greet fee will be credited toward your organizational services.
How long will the job take to complete? Every client and project is unique. The duration depends on factors such as the number of spaces, volume of items, level of clutter, your decision-making pace, and the size of our team. While we strive for efficiency, unforeseen challenges may arise. Final billing reflects the actual time and effort needed.
Do I need to be present during the organizing process? Not necessarily. However, we recommend being available at the start to help clarify what stays and goes—and again at the end of each session for a final review. Your participation during the sorting phase can also help speed up the process and ensure your preferences are reflected.
Should I clean or tidy up before you arrive? No need! We want to see your space as it is. This helps us assess your current setup and tailor an organization system that truly works for your lifestyle.
What happens to items I no longer need? You can donate, sell, or discard them. We’ll help guide your decisions and can coordinate donation drop-offs. For large items or bulk trash, we can assist in scheduling professional haulers.
Will I be pressured to get rid of things? Never. Your belongings are personal, and your decisions are always respected. We’ll offer guidance and thoughtful suggestions—but the final say is always yours.
Can you help with packing and unpacking during a move? Yes, our move management services include packing, unpacking, organizing, and setting up your new home efficiently.
Do you provide storage solutions? We recommend and source custom storage products tailored to your space and style, whether it's bins, drawer dividers, or shelving.
How far in advance should I book? Our calendar fills up quickly, so we recommend booking at least 1–2 weeks in advance, especially for large projects or move-related services.
What areas do you serve? We proudly serve South Florida, including Boca Raton, Deerfield Beach, Delray Beach, Fort Lauderdale, and surrounding areas.
How much do your services cost? Rates vary depending on the size and scope of the project. We provide hourly rates pricing after the initial consultation.
How do I get started? Simply schedule a Meet & Greet. We’ll discuss your needs and determine how we can best help.
What is your privacy and confidentiality policy? We follow a strict code of ethics. Your privacy and confidentiality are our top priorities. We offer a completely judgment-free experience and treat your home and information with the utmost discretion and respect.
What are your hours of operation?
We schedule appointments:
Monday–Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Need a Sunday organization? We’ll do our best to accommodate you. We’re also available by phone during business hours, and by email anytime—we respond within 24 hours (excluding Sundays and holidays).
Do you offer gift certificates? Absolutely! A session with Organizers & Co. makes it a thoughtful and practical gift for anyone who could use a fresh, organized start in their home.
Organizing Spaces. Transforming Lives.
Not So Frequently Asked Questions
While we often hear the same common questions, there are also thoughtful, less frequently asked ones that can be just as helpful. No question is too small—each answer helps you feel more informed and confident about your organizing journey.
How do you stand out from the competition? Organizers & Co. is different because we combine state-of-the-art organization techniques with a warm, highly personalized approach. While many organizers simply tidy up, we create custom systems tailored to your unique space, lifestyle, and goals. Our team consists of expert professionals who bring years of experience, meticulous attention to detail, and a passion for transforming homes. We don’t offer quick fixes—we deliver solutions designed to last. From luxury residences to everyday family homes, we approach every project with the highest standards of care, discretion, and professionalism. With Organizers & Co., you’ll experience a level of service, accountability, and results that elevate organization into an investment in your well-being, not just a task to check off a list. It’s this commitment to excellence that sets us apart.
Why do your clients keep coming back for more? They trust our expertise, discretion, and attention to detail, knowing we’ll create customized systems that truly last. They also appreciate how seamless and stress-free we make the entire process. Our commitment to state-of-the-art organization, exceptional customer service, and lasting results inspires clients to partner with us again and again, whether it’s for seasonal refreshes, special projects, or expanding organization throughout their home.
Why isn’t your initial Meet & Greet free? Our initial Meet & Greet is a thorough, working session designed to provide immediate value—not just a sales meeting. During this time, we conduct an in-depth assessment of your space, needs, and goals, share professional insights and recommendations you can implement right away and begin developing a customized plan tailored to your home and lifestyle. This level of expertise and thoughtful planning requires time, skill, and preparation. Charging for the Meet & Greet ensures we can devote our full attention, care, and experience to every client from the very first meeting.
How do you justify your $90 per hour (per 1 organizer) and your $80 per hour (per 2 or more organizers) rate? Our rate reflects the expertise, precision, and long-term value we deliver. Each of our professional organizers brings extensive experience, advanced training, and a proven ability to design custom systems that save clients time, money, and stress. Unlike basic cleaning services or casual decluttering, we provide state-of-the-art organization, combining specialized methods, premium tools, and meticulous attention to detail. This ensures every project is not just a temporary improvement but a lasting transformation. Additionally, your investment covers in-depth planning and consultation tailored to your unique needs, hands-on implementation and coaching to maintain results, access to vetted resources and recommendations for storage solutions and complete discretion and professionalism throughout the process. Ultimately, our services don’t just make spaces look better—they enhance daily life, improve productivity, and create peace of mind. That’s why clients consider us a smart investment, not just an expense.
Why won't you offer package deals? We don’t offer package deals because every home, lifestyle, and project is unique, and we believe in delivering fully customized solutions rather than one-size-fits-all services. Offering pre-set packages often forces clients into a mold that may not suit their goals, budget, or space. Instead, we tailor each project to your specific needs, ensuring you get exactly the level of support and expertise required—no more, no less. This approach allows us to maintain the highest standards of quality and provide state-of-the-art organization that truly lasts. By charging transparently based on actual time and resources, we can remain flexible, responsive, and committed to giving every client the personalized experience they deserve.
Why do you sometimes have to turn down jobs? We’re committed to delivering exceptional, state-of-the-art service on every project. That means we occasionally have to turn down jobs when:
- Capacity is limited – We only take on a select number of clients at a time to ensure each project receives the full attention, planning, and care it deserves.
- The project isn’t the right fit – Not every job aligns with our specialized expertise, whether due to scope, timing, or specific requirements. We prefer to be transparent rather than overpromise.
By being selective, we protect the integrity of our work and honor our commitment to every client we serve.
Why do some organizing sessions take longer than initially outlined in the proposal? Some organization sessions last longer than anticipated because every space and situation is unique, and it’s often impossible to see the full scope until we begin working hands-on. Many factors can extend a project, including the sheer volume of belongings hidden in closets, cabinets, and storage areas; the time needed for thoughtful decision-making about what to keep, donate, or discard; the complexity involved in designing customized systems that suit your lifestyle; and the sensitivity required when handling sentimental items and family heirlooms. At Organizers & Co., we believe in transparency and collaboration, so you never feel surprised by additional hours or fees. Our commitment is to complete each project with the highest level of care and detail—even if it takes more time—because our priority is to deliver results you’ll enjoy long-term, not just a quick fix. Ultimately, our goal is to create an organized space that meets our standards and provides you with a system that truly lasts.
Why won’t you accept tips? We do not accept tips because we believe every client deserves the same exceptional level of service, regardless of gratuity. Our pricing is thoughtfully set to reflect the full value of our work, including the time, expertise, and care that go into every project. By maintaining a no-tipping policy, we keep our process transparent and consistent, so you’ll never feel any pressure or uncertainty about additional costs. The greatest compliment you can give us is your satisfaction and your referrals to friends and family.
Do you carry liability insurance? Yes — we carry comprehensive liability insurance. This coverage is part of our commitment to delivering state-of-the-art, professional services with complete peace of mind for our clients.
Our policy typically includes:
- General liability protection, covering accidental damage to property during organizing projects.
- Professional liability insurance, also known as errors and omissions coverage, in case of any unintentional mistakes in our process.
Having liability insurance means you can trust that we’re prepared for the unexpected, with safeguards in place to protect you and your home. If you’d like, we’re happy to provide a certificate of insurance upon request.
Why aren’t you NAPO or NASMM certified? We’ve chosen not to pursue certification through NAPO (National Association of Productivity & Organizing Professionals) or NASMM (National Association of Senior & Specialty Move Managers) because certification is not required to operate at the highest level of professionalism and excellence.
Instead of focusing on membership affiliations, we have dedicated our time and resources to developing our own proven systems, specialized training, and real-world experience that deliver results far beyond what any credential alone can provide.
Our team brings:
- Extensive hands-on expertise in organizing, move management, and home transformations.
- A long record of repeat clients and referrals who trust us to care for their homes and belongings.
- State-of-the-art techniques tailored to each client’s unique goals and lifestyle.
- A commitment to exceptional service, discretion, and lasting results.
We believe that the strongest credential is the consistent satisfaction and trust of the clients we serve.
Do you offer out of state home organizing services? Yes, we are absolutely willing to travel out of state to organize your home. In fact, we have done so many times for repeat clients who have multiple residences and trust us to bring the same level of care and expertise wherever they live.
We’re committed to providing state-of-the-art organization no matter the location.
Please note that all travel-related expenses—including transportation, lodging, and any necessary per diem costs—will be the responsibility of the client. We’re happy to discuss the details in advance so you have a clear understanding of any additional costs associated with out of state projects.
What is the longest organization job you’ve ever had? The longest project we’ve completed lasted one month, organizing a 12,000-square-foot home from top to bottom. This comprehensive project involved creating custom systems for every area of the property, including multiple kitchens, extensive storage spaces, garages, and specialty rooms. It required meticulous planning, a dedicated team, and close collaboration with the client to ensure every detail was addressed.
Projects of this scale demonstrate our ability to handle complex, large-scale organizing with precision and care while delivering results that truly transform how a home functions.
Do you work with outside contractors? Yes—when a project requires specialized expertise beyond organizing, we collaborate with trusted outside contractors and service providers. This can include movers, handymen, closet and cabinetry installers, junk removal companies, and other professionals whose work supports the success of your project.
We’re happy to coordinate these services on your behalf to ensure everything runs smoothly and meets our high standards. If you already have preferred vendors, we can also work alongside them to create a seamless experience.
Your project will always have one point of contact through Organizers & Co., so you can feel confident and informed every step of the way.
What is your primary way of attracting new clients? Our primary means of attracting new clients is through referrals and word-of-mouth endorsements from past clients who value the caliber and professionalism of our services. In addition, we cultivate relationships with real estate professionals, interior designers, and other industry partners, who confidently recommend Organizers & Co. to their clientele.
We also maintain a strong reputation and online presence, which serve as trusted resources for individuals seeking state-of-the-art organization solutions delivered with discretion, expertise, and exceptional care.
Have you provided organizing services for high profile public figures, such as celebrities, actors, musicians, performers, or professional athletes? We have had the privilege of working with high-profile clients, including public figures and individuals in the entertainment and sports industries. However, out of respect for their privacy and in keeping with our commitment to complete confidentiality, we do not disclose names or specific details.
Regardless of a client’s public profile, every project receives the same level of discretion, professionalism, and state-of-the-art service that Organizers & Co. is known for.
Do you offer concierge services? Yes—Organizers & Co. offers select concierge services to support our clients’ busy lifestyles and ensure a truly seamless experience. In addition to state-of-the-art home organization, we can assist with:
- Sourcing and managing specialty storage products and furnishings.
- Coordinating moves and relocation logistics.
- Overseeing donations, consignments, and disposal of unwanted items.
- Scheduling and liaising with trusted vendors and service providers.
- Arranging specialty cleaning or maintenance services.
Why don’t you have more Google reviews? While we have many satisfied clients, much of our work is highly personal, confidential, and often in very private homes, so many clients prefer not to share public reviews—even when they are thrilled with the results.
Additionally, a large portion of our business comes from repeat clients and referrals, which speaks to the trust and satisfaction we build over time. Rather than focusing on volume, we prioritize quality, discretion, and lasting relationships.
We’re always grateful when clients choose to leave feedback online, but their comfort and privacy come first.
Will photos of my organized spaces be shared on your website or social media? We never share photos of your home without your explicit, written permission. Your privacy and trust are extremely important to us.